For users who have not yet logged in, two-factor authentication is still shown as off in the user overview. Two-factor authentication is only enabled for the user after they have logged in. When the user now tries to log in a message will be displayed that two-factor authentication is required with the option to enable it. To enable two-factor authentication for a group of user accounts, select a role under Admin > Roles > Roles and enable the option Enforce two-factor authentication. See the paragraph above on how to enable this. So, if it is not enabled yet, enable two-factor authentication for the currently logged-in user account first. Two-factor authentication can only be enabled on a group when it is enabled for the currently logged-in user account. Only after clicking on the link in the e-mail, two-factor authentication is disabled.Įnforce two-factor authentication for a group of user accounts After disabling two-factor authentication, an email will be sent to confirm the action.It is advisable to always use strong passwords. Even when only Google or Microsoft authentication is used, the StrideLinx Cloud email/password login method is still available and can be used to log in.Instead, two-factor authentication has to be configured on the Google or Microsoft account. When using Single Sign-On, both the password and the configured two-factor authentication will not be used. Besides logging in with a password, it is also possible to use Single Sign-On (SSO) and log in with a Google or Microsoft account.An authenticator app doesn't need an internet connection to generate a one-time password (OTP).This can be generated by selecting I can't scan a QR code. If it is not possible to scan a QR code, the authenticator-app is also able to accept a 16-digit code instead.To generate new backup codes, the option Two-factor authentication can be disabled and enabled again. It is strongly advised to print or save these in a secure location. The pop-up window also contains a link to Google Authenticator as an example of an authenticator-app.Īn e-mail containing backup codes will be sent after setting up two-factor authentication. To start generating codes for StrideLinx Cloud, the QR-code has to be scanned with an authenticator-app and the first one-time password needs to be entered. When the option Two-factor authentication is selected, a pop-up window opens, to enable the option. Two-factor authentication can be configured with the option Two-factor authentication under Account > My profile > Login and security > Signing in. This can be downloaded and installed from Google Play Store (Android phones) or Apple Store (iOS phones). What to do when a mobile phone or the backup codes are lostĮnable two-factor authentication for the logged-in user accountĮnabling two-factor authentication requires an authenticator app, e.g.Disable two-factor authentication for the logged-in user account.Enforce two-factor authentication for a group of user accounts.Enable two-factor authentication for the logged-in user account.A valid one-time password can be generated by a mobile device that you registered for this service. Two-factor authentication requires verifying the identity not only with an e-mail address and password but also by generating a so-called one-time password (OTP), which is only valid for a short amount of time. Two-factor authentication (2FA) is an additional security step that's designed to help strengthen an account and prevent others from accessing it, even if your password becomes compromised.
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